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Frequently asked questions

The answers to your doubts

Have you got a question you want answered about our electric lifts and home lifts?
Scroll the list below. If you don’t find a suitable answer, contact us.

Yes, all our lifts feature soft arrivals and departures.

The silence achieved by our ARE SMART-POWER technology gives lift passengers a pleasant sensation of comfort throughout every run.

Our SOL-ARE technology optimises battery charging using the solar energy produced by a photovoltaic panel. The system automatically selects the ideal energy source (grid or photovoltaic panel) in order to minimize the amount of energy drawn from the grid, right down to a consumption level of ZERO.

With the batteries charged and under optimal usage conditions, up to 60 runs can be made. This ensures efficient service even during a blackout.

The main power supply for our lifts is based on the use of lead-acid batteries, which are widely used in the automotive world. They guarantee a long service life, low costs and excellent performance. Like all batteries, they have a lifecycle, which is long and can be replaced for a limited cost.

The batteries are monitored by a system that checks their status and stops the lift when the batteries are not sufficiently charged.

If this happens during a run, the system ends the run and remains stopped at that floor while it recharges. Then, when the batteries are sufficiently charged, the system starts working normally again. This type of situation occurs only very rarely because the batteries are sized according to a number of insertions per hour that the lift is unlikely to ever perform.

Under certain usage conditions, all lifts behave like energy generators. Two of these are the most favourable usage conditions: an empty cabin moving upwards or a full cabin moving downwards. In lifts with a traditional power supply, the energy generated under the conditions described above is wasted as heat by so-called braking resistors. This produces no benefits in terms of energy savings and consequent cost savings. As the energy required for the normal operation of our lifts is provided by batteries, under the conditions described above, these batteries accumulate any energy generated. This results in cost savings as the energy produced free of charge is used later to power the lift. Our lifts also have the option of being powered by a photovoltaic panel (SOL-ARE technology),  which makes the lift even more efficient and increasingly independent from the national grid.

A battery-powered lifting system guarantees high levels of energy efficiency, thanks to its low consumption of electrical energy from the national grid and its recovery system that stores energy in the batteries during operation, so it can be used in subsequent runs. From this point of view, battery power offers system users greater safety as it allows the lift to be used even in the event of a blackout.

No, according to the Machinery Directive 2006/42/EC, the speed of home lifts in EU countries cannot exceed 0.15m/s. In countries outside the European Union this speed can reach up to 0.3m/s

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